Refund Policy

At Kandiana, we strive to ensure our customers are fully satisfied with their purchases.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• A proof of purchase is required

Non-returnable items

• Personalized or custom-made products
• Items that have been used or damaged after delivery

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

Return Process

To initiate a return, please contact us at kandianaacessories@gmail.com with your order details.

Customers are responsible for return shipping costs unless the item is defective or incorrect.